Your company probably knows you're reading this story at work

Last month, news surfaced that major companies are using AI to monitor employee communications. The online reaction was swift, with concerns about a loss of privacy. Experts say that while AI tools might be new, monitoring employee conversations is not. AI might raise ethical and legal challenges, as well as risk alienating employees, but workplace conversations have never been private. Monitoring with AI is evolving, impacting employee behavior and morale. Companies like Walmart, Starbucks, Delta, and Chevron are using AI software to monitor their internal platforms for various purposes. The use of AI in the workplace raises concerns about employee surveillance and trust. Companies aim to gain insights into employee patterns and conversations to shape internal messaging and policies. The biggest challenge is gaining employee trust in the use of this technology and avoiding actions that could make employees feel watched and mistrusted.